Frequently Asked Questions

Are all the gems authentic?

What is the return policy?

How long will it take to receive my piece(s)?

Absolutely. Every time

7-10 Business Days (within the U.S.); 12-15 Business Days (Most International locations)

If for some reason you do not love your new piece, you must return it within 5-7 days of receipt. Use a tracking number and communicate the # when shipped. Once the piece is received, 75% of your total (excludes custom deposit) will be returned to your form of payment within 30 days. Otherwise, retain total value if you wish to trade it for a different piece.

What kind of metals are used in ReaiahTrueDesigns?

24k gold is alloyed by hand with pure silver and copper to make 22k gold, or 18k rose gold. Sterling silver and copper are the other metals used. Only the best!